الشروط والأحكام

These terms describe ordering from Lumo Pack Oy through this online store. Our food packaging range is intended for business purchasing.

1. Seller and contact details

Lumo Pack Oy
Joensuuntie 32, 31400 Somero, Finland
Email: info@lumopack.fi
Phone: +358 50 365 4959

2. Product information

Review the product description, dimensions, material, compatibility and case quantity before ordering. Product photographs illustrate the item. Contact us if you need clarification about a specification or intended use.

3. Prices and payment

Prices are displayed in euros. Review the final order total, applicable tax, delivery charge and available payment methods at checkout before completing your purchase.

4. Ordering

Provide accurate contact, billing and delivery details. Keep your order confirmation and contact us promptly if you need help with an order or a correction.

5. Shipping and delivery

We deliver within Finland. See our shipping and delivery page for the confirmed delivery charges and normal handling time. Carrier transit time is additional.

6. Problems, returns and exchanges

Business purchases are non-refundable. Exchanges are available only when an issue is attributable to Lumo Pack and supported by proof. Contact us with your order number, a description and supporting photographs or other evidence. Read our returns and exchanges policy before sending goods back. These business conditions do not limit any rights that cannot be excluded under applicable law.

7. Personal information

Our privacy policy explains how personal information is handled.

8. Questions

Contact Lumo Pack before ordering if anything is unclear or you need a delivery or product arrangement for your business.